Privacy Policy

Last updated: March 2026

Who we are

Vitrum Solutions Ltd is a double glazing and fenestration company. Our website address is https://vitrums.co.uk. We are registered with FENSA as a competent person scheme installer.

What data we collect

When you submit an enquiry through our contact or quote forms, we collect your name, email address, telephone number, postcode, product interest and any additional details you provide. We do not collect payment information through our website.

How we use your data

We use the information you provide solely to respond to your enquiry, arrange surveys and consultations, and deliver our products and services. We do not sell, rent or share your personal information with third parties for marketing purposes.

Cookies

Our website uses essential cookies required for the site to function correctly. We use Google Analytics (GA4) to understand how visitors use our site. This data is anonymised. We do not use advertising or tracking cookies.

Your rights

Under UK GDPR, you have the right to access, correct, delete or restrict the processing of your personal data. Contact us at info@vitrums.co.uk or call 0800 861 1450.