Our Process
At Vitrum Solutions, we are proud to be one of London’s leading double glazing specialists, offering a premium range of aluminium and uPVC windows and doors.
Our Ordering Process
From Enquiry to Completion
At Vitrum Solutions, we make the process of ordering and installing your new windows and doors seamless and stress-free. Here’s a step-by-step guide on what to expect:
1. Free Consultation & Quote
Contact us via phone, email, or our website to discuss your requirements. We’ll arrange a free site survey to take measurements and assess your needs. You’ll receive a detailed quote with options tailored to your preferences.
2. Design & Product Selection
Choose from our range of high-quality windows, doors, and glazing styles. We’ll guide you through frame materials, glass types, and finishes. Any custom design requests will be finalised before placing the order.
3. Order Confirmation & Manufacturing
Once you approve the quote and make an initial deposit, we’ll begin manufacturing. All our products are made to measure, ensuring a perfect fit.
4. Delivery & Installation
We’ll schedule an installation date that suits you. Our professional fitters will arrive on time and install your new windows or doors with precision. We ensure minimal disruption to your home and clean up after the job is done.
5. Final Inspection & Aftercare
We’ll walk you through the installation to ensure everything meets your expectations. You’ll receive a FENSA certificate and a 10 years Insurance Backed Guarantee certificate. Our team is always available for aftercare support if needed.
What our customers say
“We recently had bifold doors installed by Virtue, and the entire experience was fantastic. From the initial consultation to the final installation, their team was professional, knowledgeable, and attentive to our needs. The doors themselves are beautifully crafted and have completely transformed the look of our living space, bringing in so much more light and opening up the room. We couldn’t be happier with both the product and the service – highly recommend!”
“We recently had bifold doors installed by Virtue, and the entire experience was fantastic. From the initial consultation to the final installation, their team was professional, knowledgeable, and attentive to our needs. The doors themselves are beautifully crafted and have completely transformed the look of our living space, bringing in so much more light and opening up the room. We couldn’t be happier with both the product and the service – highly recommend!”